Tenant Liaison Officer

Full Time Temporary

I am working with a Northwest based housing contractor who are looking for a Tenant Liaison Officer to join their team in Ruthin.

Our client specialises in repairs and maintenance delivering high quality services with a personal touch. With a proven track record, they are continuously developing relationships and expanding across the whole of the UK.

Duties include:

Visiting tenants in their homes and to advise them on when and what work is being carried out
Act as the main point of contact for tenants
Develop positive relationships with tenants
Offer Support, responding to requests
Monitor customer satisfaction
Monitor customer complaints and resolve any potential issues
Collate data from customers ensuring all information is accurate and up to dateIdeal candidate:

Experience as a TLO/RLO
Customer focused
Excellent communication skills
Ability to use initiative and problem solve
Highly organised
Ability to drive with access to your own vehicleWe can offer a negotiable rate for a project that will run for minimum of 4 months with the potential to extend further.

Please get in touch with Tianna Scally on (phone number removed) or (phone number removed) for more details on the opportunity, or apply below with your CV.

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