Carry out daily/weekly/monthly/annual legal compliance checks, to ensure all product and services are tested to agreed frequency and standards.
Participate in factory and departmental quality auditing.
Comply with departmental Health and Safety regulations.
Monitor and calibrate equipment to accreditation standards.
Provide technical support to personnel on the day-to-day issues, and provide training/retraining to staff as required.
Maintain product and environment testing schedules.
Assist in the investigation of customer complaints, and ensure that corrective actions to avoid re-occurrence are instigated to develop the continuous improvement ethos across all departments.
Carry out raw material checks against specified parameters and schedules, to agreed time scales, and instigate effective corrective action where appropriate.
Support and assist in the day-to-day management of the site quality management systems, assisting management in ensuring that established systems are being adhered to.
Control and issue of paperwork, and the effective monitoring/auditing of the same. Auditing is expected to be a spot check, but would expect to be monitoring the quality and completeness of it, supporting management with dealing with non-compliance.
Updating line sheets on an “as required” basis.
Support trials, and first production runs, ensuring effective feedback is provided, and that regimes are followed.
Support the management/control of shelf life/sampling, and also assist in the managing of micro sampling regimes.
Ensure paperwork systems are maintained and archived, to facilitate effective recovery.
Support management in the change management process, working with other departments to assist in the adoption Continuous Improvement initiatives, including the “Look, See, Care, Do” ethos.
Provide effective “around the clock technical support” to each shift/team, ensuring that the factory is maintained in an “audit ready” state at all times.
Rewrite / recommend upgrade to systems, processes and procedures on an as required basis.
Completion of paper work, updating internal systems, audits and logs on time and in full