Mortgage Administrator

Full Time Permanent

Mortgage Administrator

£25,000.00-£30,000.00 per year plus bonus


Full-time, Permanent

Our client is looking for a highly motivated and experienced customer service professional and administrator to join their team. As a Mortgage Case Administrator, you will be working in a fast-paced environment providing support to their top performing Mortgage Consultant. You will pride yourself on ensuring an outstanding customer service as they move through the stages of their property transaction.

Do you have great attention to detail?
Can you juggle priorities?
Do love helping customers and keeping them happy?

If so we want to hear from you!

Our client is a Mortgage broker in Cheshire who support clients through the mortgage process every step of the way. They have a rewarding, fast-paced culture with lots of growth opportunities, all in a relaxed atmosphere.

The role:

You will pride yourself on the customer experience by taking your customers through their journey from initial mortgage application stage to the completion of their property purchase or re-mortgage.

You will build strong relationships when liaising with Mortgage Lenders, Solicitors, and Mortgage Consultants.

Examples of what you will be doing:

Proactively progressing individual cases from mortgage application through to completion
Problem solving when required to move purchases and re-mortgages along
Client and provider liaison
Build compliant mortgage files for customers

Skills and Experience Required:

Being Driven and Self Motivated is paramount
Strong relationship building and customer service skills
Ability to use your own initiative and problem solve quickly and efficiently
Ability to work under pressure
You must have outstanding communication skills at all levels, both written and verbal
Ability to demonstrate a confident telephone manner



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