IT Support Officer

Siamo Recruitment are currently looking for a IT Support Officer located in Abergele on a temporary basis. 
 
With an immediate start available, this role requires an individual who can provide professional first line hardware and software support service to all IT service users.

Hourly pay: £11.56

The Role:
– First point of contact for the IT department 
– Respond to all types of IT related issues reported either via the telephone, live chat, informatics portal or in person effectively and efficiently
– Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action
– Record accurately all type of IT related issues within the Service Desk’s incident management tool. (ServicePoint)
– Responsible for providing a high level customer focused service

The Ideal Candidate: 
– Educated to Diploma/HNC level or equivalent experience.
– Experience of providing IT support to Negotiated Service Level Agreements.
– Excellent IT skills 

Details: 
– Full-time 
– Temporary 

Benefits: 

All temporary staff receive access to the Siamo benefits package from day, for FREE, which includes: 
– Superb online and high street discounts 
– GP Services with access to video appointments for you and your family 
– Access to Professional counsellors if required 
– Financial support lines 
– Health tracker 
– Fitness and wellbeing support 

If you meet the requirements for this role, please call Leah on (phone number removed) or apply below now

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