Internal Customer Account Manager

Full Time Permanent

We currently have an amazing opportunity for a Internal Customer Account Manager to join our busy team in Chirk!

Contract type: Full time

Key Responsibilities of the Internal Customer Account Manager:

To provide a high standard of customer care to new and existing customers and provide support for external representatives.
Maintain good working relationships with key customer accounts.
Prepare daily reports on customer calls, using the CRM system.
Liaise with other departments regarding customer requirements, e.g. Despatch, Production,
Monitor and circulate the sales, forecast and production requirements of relevant customers in appropriate formats, e.g. graphs, spreadsheets.
Monitor stock levels at main and off-site warehousing.
Plan and book in deliveries based on stock availability.
Order processing and acknowledgements.
Maintain price files.
Control invoiced prices
Requirements Skills, Knowledge and Experience required by the Internal Customer Account Manager:

Strong communication skills.
A demonstrated attention to detail
Proven ability to prioritise
Experience of Telemarketing, Customer Service or Sales would be beneficial
Minimum 5 GCSE's grade A-C (including Maths and English)
Working knowledge of Microsoft Office
Internal Customer Account Manager Benefits:

Competitive Salary and Bonus
Exciting and challenging work
Continued training, support and career development
The opportunity to work with and learn from, industry leading people who are committed to excellence
If you feel like you meet the above criteria for the Internal Customer Account Manager role, then please apply now


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