An industry leader providing background checks including criminal record, credit, DVLA and overseas checks, our client is now looking to expand their business further with a key appointment of a Head of Operations who will have the opportunity to take the lead in the day-to-day management and running of this fast-growing business.
Currently working with over 13,000 clients from a broad range of sectors, the business provides a state-of-the-art background checking service, with the fastest possible turnaround whilst maintaining a real focus on quality and security.
Reporting to the Managing Director, this Head of Operations will lead team based at their modern offices in Wrexham, your main duties will include:
Provide excellent line manager leadership to help people perform at their best through motivation and development
Management of the Customer Service Function
Management of the Finances, budgets and resources within the roles control
Responsibility for the quarterly compliance process
Taking personal responsibility for developing knowledge of the industry and relevant legislation
Promote equality and diversity at all times
The ideal candidate for this role will have and be able to demonstrate all of the following:
Industry experience (understand intricacies and legislation)
People Management/Team Leadership – delegation and team management
Stakeholder Management (internal / external)
Strength of character (dealing with challenging / demanding clients)
IT Literate. Able to adopt and implement new system (CODIAPP)
The successful candidate will receive a generous salary, along with an excellent benefits package. This Head of Operations role also offers the right person a great opportunity to be part of a growing business with the chance for increased responsibility and status over time. This is an office-based role which is easily accessible from locations from all over the north west including, Liverpool, Warrington, The Wirral, Chester and North Wales. Remote working will also be available where appropriate.
If you feel that you have all the necessary skills and experience to fulfil this role, please apply today.
Key Words: pre employment checks, credit checks, DBS, DVLA, Overseas Check
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