Customer Services

Engagement Adviser

Full Time Temporary


Looking to work from home whilst making use of your customer service skills? This is your chance to be part of an aspiring organisation that work towards making a difference to people’s lives by supporting them into employment post COVID! 

In the Engagement Adviser role you will be:

Building positive working relationships with local employers and their professional bodies to market the full range of the services
Providing an efficient service for colleagues and clients to support the engagement of young people into employment
Supporting Education Business Advisers in the sourcing of employers to work with schools
Liaising with employers and colleagues to ensure that all employer engagement is coordinated, recorded and managed in a user-friendly and timely manner
Sourcing regional jobs to support the marketing team
Networking and attending meetings to represent and build awareness of Working Wales
Inform advisers of recruitment and development plans in the area
Finding new opportunities for Redundant workers
To be considered for the Engagement Adviser job you must have:

Graduate or equivalent standard such as professional qualifications
Previous experience working within a customer service environment
The ability to building up strong and collaborative relationships
Excellent oral, written and inter-personal communication skills and a track record of delivering appreciable service improvements
Ability to give presentations to groups of employers, work-based learning providers, young people and colleagues
Strong IT and administration skills

Welsh speaking (Highly advantageous) 
This role is temporary up to the end March 2022 working full time hours, Monday – Thursday 8.30am – 5pm and 8.30am – 4.30pm on a Friday. The hourly rate is £13.50 per hour plus any accrued holiday time whilst on the assignment.

The role will be based in Wrexham, North Wales however, the role does require you to work from home initially with a view to returning to the offices when this takes place.

Please note, this role is subject to DBS certificate being completed.  

If you have a passion for people and thrive in a customer focused role, then we would love to speak to you today!

Supertemps Limited is acting on behalf of our client as an employment business

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Tagged as: Jobs In Clwyd