Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:
A specialist telephone-based information and navigation service
Community based services offering an increased level of support for more complex cases
Self-management – our online community (Talking Point) and online service directory are always available 24/7
Keeping in Touch Calls – a way of keeping in contact with service users as their journey with dementia progresses
This role is for a Community Based Dementia Adviser. You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.
Dementia Advisor Responsibilities:
To manage referrals, assisting clients in assessing their information and support needs.
To maintain and manage a caseload of clients who have dementia or are affected by dementia from appropriate geographical locations. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate location.
To provide information regarding services and benefits available and, where appropriate, assist clients in accessing them.
When appropriate, to signpost clients to a choice of suitable other sources of help.
To develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
Dementia Advisor Requirements:
We are looking for an individual with an understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively. The successful applicant will also possess an education level of NVQ level 3 or equivalent, demonstrable good IT skills and be able to travel independently across the area. You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.
The successful candidate will be required to undertake an enhanced DBS.
The ability to speak Welsh is essential.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Dementia Advisor
Location: Community based – Gwynedd
Contract type: Permanent
Hours: Full Time, 35 per week
Salary: £20,363 – £21,603 actual per annum (depending on skills and experience)
Closing date: 5th August 2021
Interview date: TBC (via zoom)
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: (Apply online only)
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