Customer Services

Customer Service Representative

Contract Full Time

Customer Service Representative

Randstad Engineering are currently recruiting for a Customer Service Representative to come and work for TATA Steel in Shotton Works.

The candidate will be required to work 37.5 hours per week made up of Monday to Thursday 08:30-17:00hrs and 08:30-16:00hrs Friday. This position is paying £21,450 per annum/£11 per hour, the worker will accrue 35 days holiday per year too.

The role will initially be a 12 month contract. During this time the role will move to Hybrid working from home and at Shotton.

The Business

Panels and Profiles is a downstream business within Building Systems UK. The business sells "Envelope" and "Structural" products predominantly into the construction industry. The product range is the most diverse in the marketplace, with an offering including structural roof and flooring decks, built up systems, composite panels (foam), flashings and associated products.

The Job Itself

Reporting to the Customer Service Manager and working in close partnership with the External Sales Team, the jobholder will be responsible for managing a number of strategically important key accounts. They will rapidly develop a close working relationship with their customers, liaising on a regular basis to ensure that orders are processed efficiently and accurately, and that all sales opportunities are maximised. Committed to delivering excellence in customer service, the jobholder will be passionate about fulfilling customer needs and exceeding expectations.

The Ideal Candidate

The jobholder should have a solid educational background, be numerate and have good written and verbal English skills. In addition, the jobholder will have rounded IT skills and will be an intermediate user of Microsoft Word and Excel.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business


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