Customer Services

Customer Service Executive

Full Time Permanent

Adecco Chester are proudly recruiting for a Customer Service Executive for our well-established client based on Deeside Industrial Park.

The ideal candidate will be a confident communicator who loves to speak with people – an engaging professional with a passion for customer service. You will also possess strong administrative skills. You will be joining a warm and welcoming team who will support you with your career goals!

Salary: £20,500 p/a

Working Hours: Permanent, Full time. Mon-Fri 9am-5:30pm

Holidays and Benefits:

20 days, rising with each year service
Extra holiday days for milestone service
Birthdays off!
Discounts off local gym memberships, restaurants etc.
Staff discount on products
Support with qualifications and career growth
Reward and Bonus schemes
Life assurance and pension packages
Team building and fun days
Free on-site parkingKey Responsibilities:

Assist and support with customer enquires via phone call and emails
Assisting with customer returns, raising returns and crediting customer
Work individually and as part of a team to deliver the best possible customer experience
Support with admin duties within team
Feedback any repeat issues or improvements to management team
Ensure all internal and external communications are to the highest standardKey Experience and Skills:

Previous customer service experience
Strong communication skills and an enjoyment of speaking with others
Enjoys administrative tasks and highly organised with great time management skills
IT literate and competent in Microsoft Office package
Experience working in a telephony-based environment is advantageous but not essentialPlease apply directly for immediate consideration – We look forward to receiving your application!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website


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