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Customer Service Assistant

Basic Job Overview

> Customer Service Assistant
> Bangor
> Job Type: Full Time / Temporary
> Salary: £12.50/hour

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Do you thrive in a fast pace and varied environment? We have an exciting opportunity for an experienced and self-motivated Customer Service Assistant to join an innovative, expanding local business based in Bangor, Gwynedd on a temporary basis that could become permanent for the right candidate.

In the role of a Customer Service Assistant, you will be responsible for:

Dealing with customer queries, mostly on line but also over the phone and in person
Assisting with delivery queries and concerns 
Creating shipping labels, ensuring all SKU packaging codes correspond accordingly
Producing relevant paperwork for online orders
Supporting warehouse staff when above tasks are completed each day (there will / may be an element of heavy lifting on occasion)
Always maintaining good health & safety practices, including the proper manual handing of stock, and keeping areas clean and tidy
Working as a part of a team to meet customer order requirements
Other General Warehouse duties as and when required
To be considered for the Customer Service Assistant you must have:

Previous experience in a Customer Service role
A friendly, approachable demeanour with excellent communication skills
Good IT and administration skills
Numerate and detail orientated
Organised, and able to work under pressure

Proven ability to work independently and responsibly with minimal supervision, but also as part of a team
A positive “can-do” attitude, hard-working and happy to diversify from tasks as required by the demands of the business
This is a temporary role that could become permanent for the right candidate.  Working hours are typically 9am – 4pm Monday to Friday (some flexibility could be offered for the right candidate).  In exchange you will receive a salary of up to £12.50 per hour depending on skills and experience plus accrued holiday pay.

Sound like the perfect role for you? Apply now we would love to hear from you

To apply for this job please visit www.cv-library.co.uk.