Customer Services

Customer Service Agent

Full Time Permanent

Customer Service Agent
* Location: Liverpool City Centre
* Salary: £19,000 – £25,000
* Contract: Full time, Permanent
* Hours: Monday to Friday – Occasional Saturdays
* + Excellent training and progression opportunities
My client based in Flint are looking to recruit a number of enthusiastic Customer Service Insurance agents.
The role is paying a starting basic salary of £19,000 – £25,000 depending on experience.
This is an excellent opportunity for anyone with experience within a customer focused sales role or graduates who are looking for Monday to Friday work.

Our Requirements – Sales and Customer Service Advisor
* Experience gained in either a customer service, telesales, or sales role * Excellent customer service skills, with a polite and confident telephone manner
* Superb interpersonal skills, self-motivated with the ability to work well as part of a team * Good computer skills, with working knowledge of Microsoft Word and Excel Although not essential, experience gained in the financial sector would be advantageous. The Package * Permanent contract, working Monday to Friday 9am to 5:30pm and occasional Saturdays 9am to 12pm (time off in lieu for Saturdays worked)
* Healthy work-life balance encouraged, with some flexibility available with hours worked
* Starting salary in the region of £19,000 to £25,000, level dependent on experience (negotiable for a highly experienced candidate)
* Generous monthly bonus based on performance
* Excellent career development opportunities, with full training and support provided * Working from our brand-new offices.
* Employee benefits scheme via Reward Gateway, providing hundreds of discounts across retail, services, days out, etc., plus an employee wellbeing hub, employee assistance programme and a rewards and recognition hub
* 28 days annual leave, including bank holidays
* Free on-site parking
* Casual dress
* Employee discounts on insurance

This is an amazing opportunity for a customer focused sales agent to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

Keywords: customer service; advisor; agent; customer care; helpdesk; client care; insurance; call centre; inbound; insurance; financial services; contact centre; call centre; outbound; call handling; administrator ; Sales ; telesales.

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