Cleaning Supervisor

Full Time Permanent

Position – Cleaning Supervisor

Location – Broughton

Reporting to – Cleaning Team Leader

Desired Experience & or Qualifications

* A minimum of one years’ experience of supervising cleaning teams.

* Understanding and experience of working to HR and Health and Safety legislation within an industrial environment.

* Three years’ experience of cleaning in a customer focussed setting.

* Working knowledge of cleaning methodologies.

* Good understanding of Health & Safety legislation relevant to the role.

* Good planning and organisational skills.

* Good reading, writing and numerate skills.

* A recognised professional cleaning industry accreditation or qualification (desirable)

Typical Duties

Our client is a national Facilities Management company who require a Cleaning Supervisor in Broughton to work as part of their cleaning team on a large site. The role will operate on a 4 day on, 4 day off shift pattern (07:00 – 19:00).

A working Zone Leader, responsible for the day-to-day supervision of cleaning staff and to ensure the consistent high delivery of cleaning services to meet the client’s specification and contract standards. This includes all elements of cleaning provided on site, such as industrial cleaning, jig cleaning and office cleans.

* To ensure the agreed level of service meets the required standards at all times in line with contract standards as defined in the relevant Workbooks, completing process confirmations as per the agreed plan or on demand as necessary.

* To ensure work is carried out in compliance with Health and Safety legislation and company Health & Safety policies and procedures.

* Ensure the prompt reporting to the Help Desk or Team Leader of any building, engineering or equipment defect that could give rise to safety hazards, completing hazard notification documentation.

* Attend Occupational Health for health surveillance/vaccination following accidents and for monitoring as described in company policies.

* Whilst on shift, to respond to Help Desk service requests in a customer focussed manner, working with colleagues on site to provide resolutions within Service Level Agreements.

* To provide assessment and training of cleaning employees and monitoring of cleaning standards to ensure that all staff are adequately trained to enable them to carry out tasks effectively and safely.

* To ensure that cleaning consumables are available where and when required.

* Ensure that site-based equipment is in good working order and/or arrange for repairs/replacements as appropriate.

* Ensure that a customer focus within all areas of operational activities and that effective relationships are maintained with key client contacts.

* Responsible for the supervision of staff, to ensure that activities comply with legislation and company policies and procedures, to include managing sickness absence, completing return to work interviews, and dealing with welfare and disciplinary matters.

* Undertake appraisal meetings with staff.

* Communicate with teams to deliver corporate messages.

* To promptly report and investigate incidents and accidents.

* Co-operate with training requirements relevant to the role.

* Process payroll information as and when required.

* Promote a professional and positive image.

* Authorisation of holidays and other leave in accordance with policies and procedures

* Authorising timesheets

* Ordering consumable items and arranging machine repairs

Candidates should have/be able to:

* engage with customers and build good working relationships.

* plan and allocate resources (people, equipment and consumables).

* stand, walk, scrub, lift and carry sometimes in awkward positions.

* work with a wide range of cleaning materials, including chemicals.

* work with equipment that can be noisy and vibrate.

* provide cleaning services and consider which materials and equipment to use.

* clean areas conscientiously and to agreed standards.

* speak and understand English language


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